This episode of Risk Senior Living and Long Term Care explores how artificial intelligence is rapidly entering the workplace and why senior living and long-term care organizations need to approach adoption with caution. Host Tara Clayton speaks with Laurel Cornell, Regional Managing Partner at Fisher Phillips, about the fast-changing legal landscape surrounding AI, from shifting federal priorities to a growing patchwork of state and local laws governing privacy, biometrics, consent, and employment practices. The discussion makes clear that while AI can drive efficiency, it can also create exposure if organizations implement tools before fully understanding what data is being collected, how it is being used, and which laws may apply.
The episode also examines where AI-related risk is already showing up in practice. Tara and Laurel discuss litigation tied to AI notetakers, call monitoring tools, resume screening, and the discoverability of ChatGPT use in employment decisions and legal matters. Throughout the conversation, Laurel emphasizes a practical risk management approach: understand the regulatory landscape, vet vendors carefully, define acceptable use through policies and procedures, and involve legal counsel early rather than after a tool is already in place. For providers exploring AI in any employment-related context, the message is simple: move forward, but do so deliberately.