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Claim trends & insights: What’s driving your general and professional liability costs?

What's driving your general and professional liability costs? Watch our webcast replay to find out.

As claim trends for owners and operators increase, it goes without saying: The most effective way to drive down claim cost is to not have a claim. But in order to press toward that goal, it’s important to understand what is driving current claim trends as you develop strategies to mitigate your risk and avoid a claim.

In our recent webcast, Claim trends & insights: What's driving your general and professional liability costs?, specialists from Oliver Wyman Actuarial and Marsh's Senior Living & LTC Practice shared insights that can help providers better understand macro- and micro-challenges that ultimately impact overall general and professional liability insurance costs, including:

  • A review of historical trends and projected trends for 2023.
  • Key differences between claim trends impacting senior living providers and skilled nursing providers.
  • Significant loss drivers to help you understand on which strategic areas to focus your risk mitigation efforts.
  • Challenging claims jurisdictions. 

Claims trends & insights: What's driving your general and professional liability costs?

Watch our webcast replay to find out.

Our panelists

John Atkinson

John Atkinson

Senior Living & LTC Industry Practice Leader

John Atkinson is responsible for leading Marsh’s Senior Living & LTC Industry Practice for the US and Canada. In this role John collaborates in leading the most innovative and experienced insurance, risk, and human capital teams focused exclusively on unique risk and talent challenges of the senior care and aging services industry.

John also serves as Chairman of Marsh Chicago where he helps lead civic and community engagement for the firm and works alongside the leadership team to support Marsh’s growing business in the Midwest.

John is a recognized leader in the insurance and human capital space. He spent his career building companies and teams focused on helping clients to navigate complex business problems in the areas of risk, finance, and human capital.

Tara	Clayton

Tara Clayton

Client Executive, Senior Living and LTC Industry Practice

Tara Clayton is a client executive in Marsh’s Senior Living and LTC Industry Practice. In this role, she advises clients with strategic and tactical advice concerning effective general and professional claim resolution, risk management, and strategies to obtain maximum insurance coverage across lines of coverage. Tara’s expertise with complex litigation and creative risk management initiatives helps reduce costs, enhance value, and increase client control of their risk management programs.

Patrick O'Rourke

Patrick O'Rourke

Senior Principal, Oliver Wyman Actuarial

Patrick O’Rourke, FCAS, MAAA, an Actuarial Senior Principal in the Philadelphia office of Oliver Wyman, specializes in loss reserve analyses and loss projections, particularly in exposures relating to workers' compensation, professional liability, general liability, and products liability. Clients from insurance and reinsurance companies, joint underwriting associations, state regulators, captive insurance companies, to self-insured corporations trust Patrick’s more than 20 years of experience as an actuary. Clients greatly value the expertise and insight offered through Patrick’s partnership.

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