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Senior Living & LTC: Workers' compensation management

Marsh’s Senior Living & LTC practice recently held a webinar to discuss the latest trends and developments in Workers’ Compensation in the industry.

07/03/2025 · 1 minute read

As a senior living or long-term care provider, managing workers' compensation can be a daunting task. Rising costs, complex regulations, and the need for effective risk management strategies can leave you feeling overwhelmed. These challenges not only impact your bottom line but also the well-being of your staff and residents.

In our latest podcast episode, host Tara Clayton and her guest, Scott Bertulis, Senior Vice President and Risk Control leader with Marsh’s Senior Living and LTC Industry Practice explore the intricacies of workers' compensation management. They share valuable insights on best practices, innovative strategies, and the importance of proactive risk management. Listeners will gain the knowledge needed to enhance your approach and mitigate potential worker’s compensation risks effectively.

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Key takeaways

Establish a comprehensive workers’ compensation program

Design a detailed plan that clearly outlines roles and responsibilities for effectively managing workplace injuries in your communities.

Facilitating employee return to work

Supporting employees in their return to work, even in a modified role, is essential and can significantly impact the duration and cost of claims.

Prioritize documentation and timely reporting

Thorough documentation and prompt reporting are crucial for managing workers' compensation claims, providing essential insights if the claim escalates or goes to litigation.

About our speakers

Tara Clayton

Tara Clayton is a client executive in Marsh’s Senior Living and LTC Industry Practice. In this role, she advises clients with strategic and tactical advice concerning effective general and professional claim resolution, risk management, and strategies to obtain maximum insurance coverage across lines of coverage. Tara’s expertise with complex litigation and creative risk management initiatives helps reduce costs, enhance value, and increase client control of their risk management programs.

Scott Bertulis

Scott Bertulis is the leader of casualty risk services for Marsh’s Senior Living & LTC Industry Practice, US and Canada. Scott’s areas of expertise include workers’ compensation pre- and post-loss management, OSHA and DOT compliance, safety policy and procedure development, safe resident handling, ergonomics, and staff training and education. For more than 20 years, Scott has specialized in providing risk consulting services for senior care industry clients. He works with his clients to tailor risk consulting services to improve their risk profile by analyzing current programs and identifying opportunities for improvement. He also helps to support the senior care industry and his clients through various thought leadership initiatives, speaking engagements, and participation in industry association workgroups and committees.

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