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Risk in Context Podcast: Future-proofing the workforce through strong people risks management

Listen to Marsh specialists discuss the top people risks, regional differences, and outline actions leaders should consider when addressing these challenges.

09/08/2026 · 2 minute read

Organizations are navigating a complex people risk environment shaped by technology disruption, workforce and skills challenges, cyber concerns, rising health and benefits costs, and growing employee anxiety. According to the People Risk 2026 report, these issues are not isolated — they are deeply interconnected and increasingly influencing organizational resilience, workforce stability, and business performance.

Inadequate cyber threat literacy, labor shortages, technology skills shortages, employer costs and employee financial insecurity, and mindset barriers to AI adoption are among the issues impacting organizations globally. This is happening against a backdrop of a steep decline in employee thriving, which could, in turn, also impact organizational performance.

In this episode of Risk in Context, Carolina Klint, Marsh’s Chief Commercial Officer for Europe, speaks with three colleagues from Marsh’s health and benefits business — Alan Buckley, Multinational Advisory Leader, Ricardo de Almeida, Regional Leader for Latin America and the Caribbean, and Risha Isaac, Africa Multinational Team Leader. They discuss the top people risks outlined in the report, explore regional differences, and outline actions that leaders should consider when addressing these challenges.

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Key takeaways

People risk should be treated as a core business issue

People risk is increasingly intertwined with enterprise risk, affecting resilience, workforce stability, productivity, and performance, which means that leaders should avoid treating people issues as standalone HR concerns and instead address them as strategic business priorities.

Education and upskilling can turn disruption into opportunity

Fear and uncertainty around AI and cyber threats are often rooted in limited understanding and insufficient skills, underscoring the importance of investing in education and reskilling to strengthen workforce confidence, improve preparedness, and enable employees to more effectively utilize new technologies.

Benefits strategies should be flexible, relevant, and localized

The most effective benefits programs are designed to reflect local realities, workforce demographics, and employee needs, with personalized and flexible approaches, including stronger support for physical and mental health, financial security, and income protection, helping to improve engagement, trust, and well-being.

About our speakers

Carolina Klint

Carolina Klint

Chief Commercial Officer, Europe, Marsh

  • Sweden

Carolina Klint is Marsh’s Chief Commercial Officer for Europe, where she leads initiatives to define and implement growth strategies that unlock Marsh’s full potential and support sales enablement, client management, and technology innovation. She is a member of the Marsh Europe Executive Committee. She joined Marsh in 2017 as CEO of Marsh’s Northwest Europe Region and was then appointed Risk Manager Leader for Europe in October 2020. She speaks frequently about risk and resilience, change management, and the importance of inclusive leadership as a keynote speaker, panelist, and guest lecturer.

Risha Isaac

Team Leader, Africa Multinational Consulting Practice

  • South Africa

Risha Isaac is a Team Leader within Marsh’s Multinational Consulting Practice in Africa. With over 20 years of experience in the industry, she works with multinational organizations to help them navigate employee benefits, people risks, and insurance complexities across diverse African markets. She has a background in multinational consulting, combining technical expertise with a practical, people-centered approach to solving complex business challenges. Her work spans client leadership, business development, regional strategy and team leadership, with a particular interest in how organizations can build sustainable and relevant employee benefit strategies for the future of work.

Ricardo de Almeida

Regional Leader for Latin America and the Caribbean, Marsh Health and Benefits

  • United States

Ricardo de Almeida is the Regional Leader for Latin America and the Caribbean within Marsh’s health and benefits business, responsible for its development and enhancement, and the business’s strategy regionally. He has more than 20 years of experience in the health and benefits insurance industry leading numerous executive, commercial, and technical teams and building strong relationships with large Latin America and global organizations. His goal is to continue revolutionizing the industry by challenging the market and providing high-quality innovative broking, consulting, and digital solutions.

Alan Buckley

Alan Buckley

Multinational Advisory Leader, Marsh Health and Benefits

  • United States

Alan Buckley leads Marsh Health and Benefits’ Multinational Advisory business, where he helps global clients address complex health, benefits, and workforce challenges through evidence-based strategy, practical solution design, and disciplined stakeholder engagement. He joined Marsh in Ireland in 1995 and moved to New York in 2004 to join the North American Multinational Consulting team. He has also worked for the company in Canada (Montreal) and the Netherlands (Amsterdam). He is a Fellow of the Institute of Actuaries (UK).

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