From managing insurance processes, to navigating the complexity of verifying third-party documents, to providing clients with real-time access to their policy documents, professional employer organizations (PEOs), carry out a multitude of insurance-related tasks in their day-to-day operations.
These responsibilities may lead to PEOs feeling overwhelmed and unsupported as they strive to navigate complex regulations and ensure compliance for their clients. Operational inefficiencies can impede scalability, client demand, and the ability to handle complex situations such as special endorsements. Consequently, it is crucial for PEOs to confront these issues head-on to effectively manage insurance solutions for their clients.
How Marsh can help
Drawing upon decades of experience strengthened by long-standing relationships with leading insurance carriers, Marsh has developed an insurance program specifically for PEOs. Whether you are interested in implementing a new insurance program or seeking to optimize your existing one, Marsh offers a PEO solution tailored to your organization’s unique needs. Our solution highlights include:
- Dedicated program management: Our account management team, serving as your primary point of contact, understands the challenges of managing your insurance operations. We collaborate with your insurance services and risk management teams to streamline processes for enrollment, renewal, and issuance of endorsements or certificates of insurance for a variety of insurance coverages.
- Proprietary PEO platform: This digital self-service platform offers your clients a seamless, digital experience. It enables quick data exchanges between your company, insurers, and clients, enhancing overall efficiency. With on-line services, your clients will have instant access to crucial insurance documents, eliminating lengthy wait times, time-consuming phone calls, and repetitive requests.
- Cost savings: With this program, Marsh will manage servicing your clients’ insurance-related questions and requests, relieving your internal team from these responsibilities. Marsh's team of experienced, licensed advisors are available by phone and email, saving your organization time and resources. Acting as an extension of your brand, Marsh can reduce the burden on your client services team without compromising service quality.
- Risk management: Our advisors are well-versed on state-specific requirements and proactive in requesting additional and mandatory information, which plays a crucial role in reducing organizational risk. They are proficient in understanding and explaining our products, ensuring that all client queries are addressed with confidence and expertise.
- Analytics and insights: By combining Marsh’s advisory and brokerage services with our proprietary loss development analytics, Marsh can streamline authority and referral processes while providing cost stability for insurance solutions.
Offering a well-configured insurance program that includes immediate, on-demand access to essential documents, and backed by experienced advisors, Marsh empowers your PEO to enhance its value proposition. This positions you as a forward-thinking human resources partner for both your current and prospective clients.
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