Queenie Chong
Managing Director, US and Canada Cyber Placement Leader
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United States
In today's rapidly evolving digital landscape, the need for comprehensive cyber and technology risk insurance has never been more critical. As companies face increasing exposure to cyber events, they require robust coverage and risk transfer solutions. However, obtaining excess coverage can be a complex and challenging journey.
Marsh’s Cyber ECHO facility offers businesses the level of cyber insurance protection and capacity they need, quickly and efficiently. Clients can now access over US$200 million of capacity to address their most complex cyber and technology risk exposures. Our streamlined placement process and claims mechanism ensure a seamless experience for our clients.
Many companies now perceive the increasing exposure to cyber events and seek to transfer more of their risk. Marsh Cyber ECHO helps companies access additional insurance capacity and coverage certainty, providing robust protection against threats.
Cyber ECHO provides peace of mind through comprehensive financial protection and continuous support worldwide. The result is potentially considerable savings for businesses, as well as unique coverage against multiple losses within a given policy year.
Clients benefit from two reinstatement options designed to maintain continuous coverage throughout the policy year. The first reinstatement is free and automatic, providing immediate protection against subsequent losses after the original coverage limit is exhausted. A second reinstatement is available for purchase either before policy inception or mid-term, offering additional flexibility and security to cover multiple cyber incidents within the same policy period.
The Cyber ECHO facility simplifies the insurance experience by assigning one lead to control all underwriting activities and two leads to manage claims handling per panel. This clear division of responsibilities reduces negotiation time and eases the transaction process, enabling faster decisions and a more efficient client experience.
Cyber ECHO clients can choose how their facility is underwritten, selecting from Lloyd’s of London insurers, company markets, or Bermuda-based insurers. This flexibility allows clients to tailor their insurance arrangements to best fit their requirements, risk profiles, and preferences, ensuring a customized and effective cyber risk solution.
The facility provides worldwide coverage through globally licensed Lloyd’s syndicates, company markets, and Bermuda insurers. Licensed insurers can pay claims directly into these territories, ensuring a seamless and efficient claims process regardless of where clients operate, which is critical for multinational organizations managing cyber risks across borders.
Cyber ECHO offers special exceptions that allow the inclusion of technology Errors & Omissions (E&O) and/or media liability coverage when written alongside cyber insurance. This enhanced protection addresses the evolving and complex risk landscape faced by organizations, providing broader coverage that helps safeguard against a wider range of technology-related liabilities.
Through our Cyber ECHO facility – the largest cyber facility of its kind worldwide – and with our expertise, we can help you take an enterprise-wide approach in building your cyber resilience.
Managing Director, US and Canada Cyber Placement Leader
United States