As organizations embed artificial intelligence more deeply into everyday operations, cybersecurity, and decision-making, they are also confronting a more complex cyber-risk environment. While it is not creating an entirely new category of risk, AI is amplifying existing threats, increasing the speed, scale, and sophistication of attacks such as social engineering, fraud, and malware deployment.
In order to mitigate AI-related risks, organizations should consider taking action to strengthen governance, improve visibility into how AI is being used across the business, and revisit whether existing cybersecurity controls remain fit for purpose.
Further, it is also critical to take inventory of AI tools, manage non-human identities, prepare incident response plans for AI-related scenarios, and address growing dependence on third-party AI providers.
In this episode of Risk in Context, Susan Young, Marsh’s Cyber Strategy and Growth Leader in the US and Canada, speaks with Jim Aldridge, Cybersecurity Advisor within Marsh’s US and Canada Cyber Practice, and Sjaak Schouteren, Cyber Growth Leader for Europe, about the evolving AI risk landscape. They discuss organizational preparedness, the importance of evolving cybersecurity controls to align with the changing risk landscape, how insurers are evaluating AI use and governance, what Marsh data is showing about organizational preparedness, and share information that risk managers and CISOs should consider to protect their organizations in this fast-evolving risk reality.
Cyber Strategy and Growth Leader
United States
Susan Young is Marsh’s Cyber Strategy and Growth Leader for the US and Canada. She specializes in cyber risk, media liability, and technology errors and omissions, and acts as a holistic cyber/E&O risk advisor for her clients, delivering broad, strategic thinking about her clients’ operations and operating environment.
Cybersecurity Advisor, Marsh
United States
Jim Aldridge is a Cybersecurity Advisor within Marsh’s US and Canada Cyber Practice, where he advises executive leadership on a range of strategic cybersecurity topics to enhance their risk management capabilities. He leads the development and delivery of the Cyber Strategy Meeting (CSM) program, which takes a proactive approach to sharing Marsh’s data-driven cybersecurity insights with brokerage clients. Additionally, he now leads content development for Marsh's Cyber Self-Assessment, a tool that captures clients' risk profiles to support placement of over 20% of global cyber insurance premium.
Cyber Growth Leader, Europe
Netherlands
Sjaak Schouteren is Cyber Growth Leader for Europe, helping clients address cyber risks, strengthen resilience, and navigate their cyber risk journey. His role also includes sales, client engagement, strategic partnerships, and supporting Marsh’s cyber business development across Europe. Additionally, he is part of the Global AI Champions Group within Marsh. He has extensive experience in cyber insurance and business development. He joined Marsh Netherlands in 2019.
Report,Featured insight
08/02/2026
