Elva Rios
Health Consulting Leader, Mexico, Mercer Marsh Benefits
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Mexico
The World Economic Forum warned in 2023 that “higher costs of food, energy and housing, causing lower real incomes, will result in trade-offs in essential spending, worsening health and wellbeing outcomes for communities.”
This is now a reality. Our Global Talent Trends Research found that eight out of 10 employees are at risk of burnout in 2024 and 43% of employees are dealing with financial strain. A staggering six work hours per person per month are lost to money worries.
Meanwhile our Health on Demand research shows that rising costs have left over a fifth (21%) of employees alarmed about their ability to afford the healthcare they need for themselves and their families. This may explain why a large proportion are going to work even when they’re sick. Women on or below median income worldwide say they have worked while physically unwell (64%) and only half (52%) report thriving in their current roles.
We are seeing that financial insecurity hits women the hardest, with 26% of women finding their current financial situations challenging, compared to 18% of men, with less confidence they can afford healthcare costs. Women also report lower levels of employer-sponsored benefits than men, which is likely to compound financial troubles.
This may help to explain why women generally report higher stress levels than men, with half saying they are highly or extremely stressed in everyday life compared to 44% of men. Despite stressors, the majority of women (60%) say they are thriving at their jobs, but this drops to 54% among single mothers - while for men this is 66%.
However, the consequences of these stressors are clear. Women are more likely than men to say work pressures (59% versus 51%), poor leadership (40% versus 38%) and toxic culture (39% versus 36%) are potential causes of burnout. The various stressors influence how women perceive whether their employers care about their health and wellbeing. This is evidenced by the fact that they’re also less likely to say their employers care about their wellbeing (63% versus. 69%) and less likely to agree that their employers design their jobs and work with wellbeing in mind (49% women versus 56% of men).
Although the benefits a company offers may be good, because of the various stressors, there is a gap between male and female when it comes to perception of care.
Of course, women are not one homogenous group, and other characteristics can compound financial vulnerability according to Health on Demand research. Although 83% of employees are confident they can afford the healthcare they need, Health on Demand research shows that single mothers are the least confident of any group that they can afford the healthcare they need for their families (32% not confident). Similarly, more caregivers (who are more likely to be women) say medical expenses have caused financial hardship for them and their families (36% versus 18% non-caregivers).
Income also has a significant impact. Thirty-one percent of employees in the below-median income group are not confident they can afford the healthcare they or their families may need versus 15% of those with above-median remuneration. Twenty-nine percent of part-time employees are worried about healthcare affordability.
Loss of earnings for caregivers has been measured by the US Department of Labor, which revealed that caregiving responsibilities for dependents reduce a woman’s lifetime earnings by US$295,000, affecting their career progression, wages and retirement savings. Eighty percent is attributed to lost earnings - due to caregiving, and 20%is lost retirement income as a result of lower wages.
According to our People Risk 2024 survey data, 37% of HR and risk professionals are concerned about rewards packages not meeting the needs of an increasingly diverse workforce.
They’re not wrong. For instance, our research shows that employers are targeting the wrong solutions when it comes to women’s wellbeing. Specifically, there is often a gap between the benefits employers offer and those that women say they would find most helpful.
Source: MMB’s Health on Demand 2023 report
Source: MMB’s Health on Demand 2023 report
There is strong evidence that providing the right benefits can help tackle healthcare affordability. In fact, employees who receive higher levels of health and wellbeing benefits through their employers are significantly more confident that they can afford healthcare.
An encouraging 93% of those who receive 10+ benefits say they are confident they can afford the healthcare their families need compared to just 65% of those with zero employer benefits.
We see that benefits that employees only use once they become sick (like critical illness insurance) don’t have the same visibility as those used more frequently — such as a healthy work environment or gym benefits. That’s why it’s so essential to offer employees a mix of resources and solutions.
Our People Risk research found that just 29% of HR and risk professionals say their companies have initiatives in place to create a psychologically safe workplace and address work-related causes of mental distress.
Our Health Trends 2024 research shows that only 40% of insurers globally offer virtual mental health counselling, and 61% cover 10 or fewer counselling session per year under their group benefit plans. Tackling these gaps can help support women in the workplace.
Employers are increasingly worried about talent attraction and retention. Financial wellbeing plays a crucial role here. Our Global Talent Trends research found that 34% of employees say fair pay helps their commitment to stay at an organization and 38% expect their employers to provide a living wage for all workers.
A further 25% say flexible working policies are an important factor when it comes to staying with the same employer. For women with caregiving responsibilities, flexibility may be necessary to allow them to work at all.
Despite the clear need for financial wellbeing programs, benefits and support, it appears that this is a blindspot for organizations.
Employers can consider enhancing financial wellbeing support for women across a spectrum of financial needs. Think about offering financial coaching and advice using a ‘three-step approach'
These actions are inclusive and benefit the full workforce! Such actions will provide “tangible” benefits for employees as long as they’re aware of the supports available. That's why high-impact communication campaigns are essential to ensure employees have the information they need.
Women are hugely concerned about the state of their personal finances – and too often, employers have fallen short of providing the support their people need. For too long, financial health has trailed behind physical and mental health on the list of employers’ priorities. Now is the time to act!
Health Consulting Leader, Mexico, Mercer Marsh Benefits
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