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How AI and analytics drive improved benefits management

In this vodcast episode, we examine how Agentic AI automates data cleansing, validation, and action for quicker, smarter decisions.

12/12/2025

Watch our vodcast on how AI and analytics drive improved benefits management

In this episode of Mercer Marsh Benefits’ AI Vodcast Series, Andrew Owens, Simon Jarvis, and Callum Burns-Green reveal how AI and advanced analytics are transforming benefits management.

Explore how ingesting diverse and unstructured data—augmented by synthetic data—delivers deeper insights for benefits leaders. Discover the role of Agentic AI in automating data cleansing, validation, and action, enabling faster, smarter decisions.

Discover how Darwin , our leading global benefits management platform, is evolving with AI-powered natural language queries and visual analytics, delivering in-depth insights.

Key takeaways for employers

Ingestion and analysis of data

AI enables the ingestion and analysis of diverse, unstructured, and synthetic data, delivering richer insights that empower benefits leaders.

Enhancing data quality and efficiency

Agentic AI automates data cleansing, validation, and action triggers, enhancing data quality and operational efficiency.

Elevating the employee experience

Mercer Marsh Benefits’ Darwin platform integrates AI capabilities, including natural language querying and engaging analytics for improved user experience.

Transforming dashboards

Generative AI transforms traditional dashboards into interactive, intuitive analytics tools that provide on-demand answers to complex benefits questions, driving innovation and smarter decision-making in employee benefits management.

About our speakers

Andrew Owens

Andrew Owens

Chief Technology Officer, Mercer Marsh Benefits

Andrew is a senior business leader with decades of experience in organizational transformation of both large software development organizations and overall software product businesses. He specializes in introducing and driving agile maturity within globally distributed development organizations. Successful track record of transforming businesses, with a particular focus on moving 'traditional' software businesses to enterprise SaaS businesses.

Simon Jarvis

Simon Jarvis

Global Head of Product Development, Mercer Marsh Benefits

Simon's role involves driving the evolution of Mercer Marsh Benefits global benefits platform, Darwin. He has advanced experience in product strategy and customer relationship management, specializing in nurturing stakeholder relations and guiding product management teams to drive enhanced platform capabilities and user experiences.

Callum Burns-Green

Callum Burns-Green

Multinational Advisory Leader at Mercer Marsh Benefits

Callum is a Senior Partner and Global Advisory Leader for Mercer Marsh Benefits Multinational. With nearly 30 years of experience, he focuses on aligning multinational client needs with innovative benefits strategies, including total rewards, wellbeing, and corporate transaction support. Callum combines deep industry knowledge with a passion for driving transformation and delivering tailored, adaptive solutions that meet the complex challenges of today’s global workforce.

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