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Risk in Context Podcast: Proactive risk management helps strengthen multinational insurance programs

In this episode our hosts discuss some of the risks that multinational organizations need to be aware of and be prepared to navigate, as well as actions that senior leaders should consider to improve country-specific risk management strategies and improve their global insurance programs.

From diverse regulatory environments to varying local policies, multinational organizations with a presence in multiple countries face considerable business and risk management challenges. These are further exacerbated when confronted by a significant loss.

Considering the nature of their operations and today’s complex global landscape, multinational companies must focus on identifying potential insurance coverage issues and adapting their entire program, while at the same time investing in robust risk management strategies that improve their local and global resiliency. Jurisdiction-specific risk management plans can further help reduce the impact of local challenges and improve insurability.

In this episode of Risk in Context, Rory MacLeay, International Leader of Marsh's Multinational Practice, speaks with Adrian Sargent, Global Multinational Claims Leader, Diana Accordi, Multinational Advisory Practice Leader for Europe, and Javier Llorente Gonzalez, International Head of Claims Solutions. They discuss some of the risks that multinational organizations need to be aware of and be prepared to navigate, as well as actions that senior leaders should consider to improve country-specific risk management strategies and improve their global insurance programs.

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Key takeaways

Tailor risk management and transfer plans

Make sure that insurance policies reflect local requirements and provide adequate coverage for potential catastrophic losses. Identify any gaps in coverage that could lead to significant financial burdens following a catastrophic event.

Develop robust contingency strategies

Establish clear claims processes and guidelines to help navigate complexities following a major loss, allowing for a more effective recovery process. Regular reviews and updates of your contingency plans allow them to remain relevant and effective.

Tap into local expertise

Having strong in-country representation and local language capabilities, including by engaging local experts, can help improve communication that is beneficial when navigating complex claims processes, allowing for a more streamlined approach and helping improve recovery efforts.

About our speakers

Rory MacLeay

Rory MacLeay

International Leader, Marsh Multinational

  • United Kingdom

Rory MacLeay is the International Leader for Marsh Multinational, with overall responsibility for the Multinational Practice across the globe. He is also a board member of Asterra, Marsh’s joint venture in Spain. With more than 30 years of experience, he joined Marsh as part of the JLT acquisition, where he was previously Managing Director of the JLT International Network.

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Diana Accordi

Multinational Advisory Practice Leader, Marsh Europe

  • Spain

Diana Accordi leads the Marsh Multinational Advisory Practice in Europe, where she is focused on European companies with investments overseas. Collaborating with colleagues in the region and beyond, she provides advice to multinational organizations, reviewing their exposures and recommending bespoke insurance and risk solutions.

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Javier Llorente Gonzalez

International Head of Claims Solutions

  • Spain

Javier Lorente Gonzales is Marsh’s International Head of Claims Solutions. Based in Madrid, he leads the development and execution of the company's business strategies in Europe and Latin America, providing strategic advice to the board and overseeing financial performance, investments, and business ventures.

Adrian Sargent

Adrian Sargent

Global Multinational Claims leader

  • United Kingdom

Adrian Sargent is Marsh’s Global Multinational Claims Leader. Based in London, he works to help deliver the multinational claims value proposition to the same high standard in all jurisdictions. He also works with claims teams to resolve all claims with the best possible terms, working with colleagues from Marsh Advisory to determine the needed expertise throughout a claim’s lifecycle.

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