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Podcast

Risk in Context Podcast: Strengthening resilience in an era of interconnected risks

Listen to Marsh specialists discuss the interconnected challenges that organizations are facing and the importance for business leaders to focus on building resilience.

Organizations today face an era of unprecedented complexity. As examined in this year’s Global Risks Report, a multitude of risks — including geopolitical tensions, supply chain disruptions, extreme weather, and accelerating technological change — are interconnecting and accelerating uncertainty. Amid these challenges, the global expansion and success of digital infrastructure requires specialized risk management and continuous innovation.

Given these layered challenges, senior leaders need to rethink traditional risk frameworks and adopt holistic, forward-looking approaches that prioritize resilience and strategic risk capital allocation. At the same time, trust is emerging as a strategic advantage that has the ability to absorb shocks, while enabling faster decision-making and stronger collaboration within organizations and with external partners.

In this episode of Risk in Context, Andrew George, President of Specialty at Marsh Risk, speaks with Carolina Klint, Marsh's Chief Commercial Officer for Europe, Reid Sawyer, Head of Marsh's Emerging Risks Group, and Michael Mathews, Global Digital Infrastructure Practice Leader. They discuss the top challenges outlined in this year’s Global Risks Report, what these mean for organizations, and how senior leaders can build resiliency that is fit for today’s interconnected and layered risk environment.

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Key takeaways

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Today's interconnected risks demand integrated resilience strategies

Risks are no longer isolated but tightly woven and layered, accelerating and exacerbating one another. Organizations must recognize this interconnectedness and implement resilience measures that have positive spillover effects across multiple risk domains to better withstand systemic shocks.

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Trust functions as a critical shock absorber in times of crisis

Trust within organizations and with external partners can enable faster decision-making, early problem identification, and collaborative responses during disruptions. High-trust environments can reduce delays and friction, helping organizations survive and recover more effectively when systems break down.

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Resilience is a must in an era of discontinuity and structural change

The current risk landscape reflects fundamental structural shifts rather than temporary disruptions. Companies should adopt an “anti-fragile” mindset — designing systems that not only withstand shocks but improve through them — while balancing risk absorption, mitigation, and transfer to create sustainable value.

About our speakers

Andrew George

Andrew George

President, Specialty, Marsh Risk

  • United Kingdom

Andrew George is President, Specialty, Marsh Risk. Based in London, he has overall responsibility for Marsh Specialty’s global business. Prior to this role, he was Global Head of Marsh’s Energy and Power Practice. He has more than 35 years of leadership experience, having joined Marsh in 1988. In 2004, he was appointed Head of Marsh’s Energy Practice for the Middle East and North Africa region, based in Dubai. He then returned to London in 2008 to become CEO of Marsh’s Energy Practice for Europe, the Middle East, and Africa. In 2012, he was appointed Global Chairman of Marsh’s Energy Practice, which was extended in 2015 to become the Energy & Power Practice. In addition to his responsibilities as President, Specialty, Marsh Risk, he is a company-appointed Trustee of the Marsh McLennan UK Pension Fund.

Carolina Klint

Carolina Klint

Chief Commercial Officer, Europe, Marsh

  • Sweden

Carolina Klint is Marsh’s Chief Commercial Officer for Europe, where she leads initiatives to define and implement growth strategies that unlock Marsh’s full potential and support sales enablement, client management, and technology innovation. She is a member of the Marsh Europe Executive Committee. She joined Marsh in 2017 as CEO of Marsh’s Northwest Europe Region and was then appointed Risk Manager Leader for Europe in October 2020. She speaks frequently about risk and resilience, change management, and the importance of inclusive leadership as a keynote speaker, panelist, and guest lecturer.

Reid Sawyer

Reid Sawyer

Managing Director, Head Emerging Risks Group, Marsh

  • United States

Reid Sawyer is a managing director heading Marsh’s Emerging Risks Group. In his role, he actively advises numerous senior industry leaders, boards, and government leaders with particular emphasis on cyber, geopolitical, and strategic risk issues. Prior to Marsh, he joined JLT in 2015 as senior vice president, after a 22-year career in the US Army.

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Michael Mathews

Global Digital Infrastructure Practice Leader

  • United States

Michael Mathews is Marsh’s Global Digital Infrastructure Leader. Based in Boston, he brings over 25 years of specialized industry experience to the role, having worked with companies and investors across key sectors, including data centers, advanced computing, digital mining, renewable energy, wireless networks, and communication infrastructure. He joined Marsh’s global insurance brokerage and risk advisory business in 2020, as a managing director focusing exclusively on serving digital infrastructure clients.

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