Podcast

Risk in context podcast: How COVID-19 is transforming work-related risks

This episode of Marsh’s Risk in Context podcast features Marsh’s Kelly Thoerig and Darren Holmes and Mercer’s Ravin Jesuthasan on the pandemic’s effects on the way we work and the implications for employers.

Back view of female employee communicate on video call with diversed colleagues, woman worker conducts webcam group conference with business partners uses laptop and app

An important legacy of the COVID-19 pandemic will be significant changes on the way people work — and the potential risks for employers.

This episode of Marsh’s Risk in Context podcast features Marsh’s Kelly Thoerig and Darren Holmes and Mercer’s Ravin Jesuthasan on the pandemic’s effects on the way we work and the implications for employers.

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Key takeaways

Workplaces are being reshaped amid the pandemic by rapid digitalization and the democratization of work, which will create a number of long-term challenges and considerations for employers.

The pandemic has helped employers adopt new mindsets that include mental health in discussions of overall employee health and wellbeing.

At the same time, however, COVID-19 has highlighted inequality in workplaces that could lead to costly claims.

Post-pandemic, employers will be challenged to be more flexible and to meet their employees’ wants rather than only doing what they must to comply with employment laws.

About our speakers

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Kelly Thoerig

Director General, Director of Civil Liability Coverage Related to Employment Practices

Kelly Thoerig is the US Employment Practices and Wage & Hour Liability Coverage Leader in Marsh’s FINPRO Practice. She works closely with other Marsh colleagues to advise leading employers on their EPL and wage and hour insurance programs, help craft superior policy language, and manage complex claims.

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Darren Holmes

Head of Operational Risk Consulting, UK & Ireland

Darren Holmes is Head of Operational Risk within Marsh Advisory Consulting Solutions. He provides advice, support, and thought leadership to Marsh clients across a range of industries. He has more than 36 years of experience in risk management, including 16 years in an operational capacity before moving to insurance broking and consulting.

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Ravin Jesuthasan

Global Thought Leader, Mercer

Ravin Jesuthasan is the global leader of Mercer’s Transformation Services business. He is a recognized global thought leader, futurist, and author on the future of work and workforce transformation. He has led multiple research efforts on the global workforce, the emerging digital economy, the rise of artificial intelligence, and the transformation of work.