Digital Infrastructure

Digital infrastructure powers our digital economy with ever-increasing demand for speed, bandwidth, and reliability. But maintaining this essential global connectivity comes with risks that Marsh can help companies assess and manage.

Demand for people and organizations to be connected is greater than ever. All business transactions require immediate data access. Video conferencing and seamless systems access enables the remote workforce. Online learning delivers infinite knowledge to smartphones. And streaming services and online gaming now replace trips to theaters and arcades.

With such demand, investors have spent billions on digital infrastructure. Telecommunications companies are upgrading to Fifth Generation (5G) wireless. The global supply chain depends not just on roads and ships, but data centers, cell towers, and miles of fiber optic cables.

Global reliance on digital infrastructure drives revenue and growth opportunities but also accentuates the importance of security and resiliency. Digital infrastructure companies must prepare for technology failures, natural disasters, and cyberattacks.

Marsh’s digital infrastructure practice provides organizations with trusted, integrated solutions customized to their needs, which enable growth and de-risk innovation. 

FAQ

Examples of companies that fall under this category include:

  • Data centers and networks
  • Wireless infrastructure and mobile telecommunications
  • Broadband, satellites and fiber infrastructure
  • Service providers
  • Cloud computing
  • Private equity

Business interruption: As digital infrastructure companies provide connectivity to individuals and organizations who rely on their efficient service delivery, business interruption may be devastating to digital infrastructure organizations and all who rely on their service.

Cyber exposure: It is essential that digital infrastructure companies have awareness of cyber vulnerabilities they are exposed to, have risk governance structures in place, and are prepared to respond to cyber events. Cyber and ransomware attacks may expose critical, confidential business-related and personal information, impact service performance, shut down connectivity entirely, or expose organizations to future vulnerabilities.

Contractual risk: Large companies tend to have agreements in place with digital infrastructure organizations to ensure no major disruptions in service and delivery issues. Digital infrastructure companies need to protect themselves with risk management and planning in case of failure. 

Digital infrastructure need coverage for their physical risks, business continuity risks and protection for their board members and management teams. Key coverages for digital infrastructure teams include:

Property insurance: Provides coverage in the event of physical damage to structures and equipment.

Cyber insurance: In the event of a cyberattack, cyber insurance provides reimbursement for data breach notifications costs, data recovery costs and other financial losses.

Business interruption: Intended to help keep a business afloat during a time of crisis stemming from damage to property, whether that involves inclement weather or a natural disaster, a supply chain issue, a labor dispute, or other form of business interruption.

Contingent business interruption: Covers business income loss resulting from interdependencies, in other words, physical loss, damage, or destruction of property owned by those related to you in the flow of commerce.

Directors and officers insurance: Protects your organization and your directors' and officers' personal assets from claims due to a broad range of events like cyber-related losses, financial disclosures, the response to pandemics and natural disasters. 

Our people

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Michael Mathews

SVP, Global Digital Infrastructure Practice