Mental wellness and successful workers' compensation claim outcomes

If anything good has resulted from COVID-19, it’s the heightened awareness it has brought to mental health issues. As we transition from a pandemic to endemic state, companies are adapting to yet another new “normal” as they grapple with working arrangements that satisfy both the needs of the business and its workforce. Amongst the uncertainty, one thing is clear: employee mental health factors into the workers’ compensation space now more than ever.

Recently, Marsh's Workers' Compensation Center of Excellence hosted a webcast The Road to Recovery: Mental Wellness and Successful Workers’ Compensation Claim Outcomes. Our panel of experts in workers’ compensation coverage and claims shared insights into how mental health can affect workers’ compensation claims and outcomes. Key discussion points included:

• Strategies for promoting employee health, wellness, and resiliency
• Post-injury management and behaviors that influence recovery
• Legal changes to compensability
• Implementing a successful employee wellness program

Panelists

Adam Seidner, MD, MPH, CIC
Chief Medical Officer
The Hartford

Rich Ives
Vice President of Business Insurance Claims
The Travelers Companies

Faith Mason
Director, Workers’ Compensation Claims
Global Risk Management
Comcast NBCUniversal Sky

Dennis Tierney 
Director of Workers' Compensation Claims
Marsh

Christine Williams
Workers' Compensations Center of Excellence
Marsh