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Center of Excellence

The workers’ compensation environment is increasingly complex and challenging. Marsh’s Workers’ Compensation Center of Excellence (COE) brings you insights into emerging risks and trends to help you effectively manage your workers’ compensation costs.

Controlling workers’ compensation costs and improving workplace safety are critical issues for most companies. Through our Workers’ Compensation Center of Excellence, we communicate as we become aware about emerging workers’ compensation trends, issues, and regulatory and legal developments in every jurisdiction. Our regular communications help clients identify challenges before they become problematic. 

Clients have the opportunity to participate on our WC Quality Council, a unique forum where risk professionals from the country’s leading organizations share best practices for managing key workers’ compensation risks. Formed in 1993, the Quality Council has seen representatives from more than 400 companies participate in regular seminars, enabling continuous quality improvement, more informed insurance purchasing decisions, safer workplaces, and workers’ compensation cost control.

Our holistic approach to helping clients manage all components of workers’ compensation costs provides you with the tools necessary to proactively manage your total cost of risk and identify new areas of potential savings and investment, helping you achieve better financial outcomes in your workers’ compensation program.

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The Workers' Compensation COE hosts a webcast series dedicated to bringing you timely and accurate updates on the evolving workers’ compensation risk landscape. Recent topics include employer’s liability in the context of COVID-19 exposures, and the recent explosion in remote working and its corresponding risks.

When issues require prompt attention — such as legislative changes — we send real-time communications that provide insights on actions you may wish to consider to address the risks.

Our people

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Christine Williams

Managing Director, Worker’s Compensation Center of Excellence, US Casualty Practice

Dennis Tierney

Dennis Tierney

Director of Workers’ Compensation Claims, Marsh’s Workers’ Compensation Center of Excellence

  • United States