Connecting Health and Tech in the Indian Workplace
By hearing firsthand from workers and senior decision makers in India, Mercer Marsh Benefits, Mercer and Oliver Wyman have identified promising strategies to boost worker engagement and overall health and well-being — and where gaps exist in employers’ understanding of workers’ priorities. Following is a summary of our six key findings.
- A strong case for digital health — More than half of the surveyed senior decision makers say health and well-being investment will be a greater priority for their organizations in the future.
- Patient-centered solutions valued — Two-thirds of workers are willing to experiment with digital applications that provide easier or virtual access to healthcare providers and their records.
- Trust in employers high — Despite concerns around data privacy, nearly 84% of worker’s report having some or a great deal of trust in their employers’ ability to protect personal health info.
- Four Worker segments to engage — Understanding the differences among worker segments can help employers design a program of solutions with the greatest value to their populations.
- Desire for pro-health culture — 42% of both workers and employers want a more “pro-health” environment at work but differ on what tools or resources to include to address a wide range of needs.
- Growth versus mature markets — Workers in growth markets such as India are often two times more willing to try digital health solutions than workers in mature markets.