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Mercer Marsh Benefits

Attracting, engaging, and retaining talent

Employers are entering a transformation phase, striving to become more diverse, sustainable, and global. Boosting talent attraction, engagement, and retention by re-designing your employee value proposition can help you overcome workplace engagement challenges.

The new world of work – with an increasingly diverse workforce, changing business models, digital transformations, and evolving employee demands – requires companies to energise, inspire, and invigorate their people.

They can do so by redesigning their employees’ total work experience and improving the health and benefits choices available to them.

Disruptions brought about by the COVID-19 pandemic introduced a myriad challenges for the workforce, from adapting to working from home or juggling home schooling to anxiety about catching COVID-19 or being placed on furlough. Beyond these challenges, employers must prepare for a world facing significant potential crises, from climate change to cybersecurity. Employers also must protect against heightened risks in areas such as misconduct and lack of succession.

Our 2023 People Risk Report: Pulse Check found that talent practices was a consistent top 5 risk area in Australia and New Zealand.

The inability to create a strong talent pipeline, a compelling employee value proposition, and growth opportunities within the organisation will lead to an unmotivated workforce and the loss of key workers.

Forward-looking employers are revisiting their talent management strategies, policies, and procedures to reinvent their employee value proposition to ensure a depth and breadth of much-needed talent and appropriate and engaged behavior aligned to company objectives and values.

Helping people in the moments that matter boosts employee resilience and the workforce’s ability to cope. Equally, the ongoing desire for flexible working has implications for reinventing benefits in a post-pandemic world.

MMB can help you

Mercer Marsh benefits can help you create a health and benefits program that will improve attraction, engagement, and retention of talent in your organisation.

We can:

  • Work with you to develop and adopt employee listening to enable a workforce-centric view when designing your benefits experience.
  • Support your objective of reaching beyond the average employee to provide the best experience for all employees.

Perhaps most significantly in today’s digital age, working together we can consider whether your benefits program meets the needs of a workforce looking for “anywhere, anytime” convenience.


Health on demand: Benefits for all

The secret to thriving employees and thriving businesses. Our research study looks at the views of over 17,000 employees across the globe as greater demand for benefits that meet real employee needs is driving a shift towards digital well-being and self-care.



of HR and risk managers agree that talent practices pose a serious threat to their business.


say the benefits provided by my organisation meet my needs, with just 66% of employees saying their employer cares about their health and well-being.

Employers are entering a transformation phase, striving to become more sustainable, diverse, global, and efficient. Discover how to transform workplace engagement to meet these challenges.

Speak with one of our team today.

LCPA 24/046

Marsh Pty Ltd (ABN 86 004 651 512, AFSL 238983) (“Marsh”) arrange this insurance and is not the insurer. The Discretionary Trust Arrangement is issued by the Trustee, JLT Group Services Pty Ltd (ABN 26 004 485 214, AFSL 417964) (“JGS”). JGS is part of the Marsh group of companies. Any advice in relation to the Discretionary Trust Arrangement is provided by JLT Risk Solutions Pty Ltd (ABN 69 009 098 864, AFSL 226827) which is a related entity of Marsh. The cover provided by the Discretionary Trust Arrangement is subject to the Trustee’s discretion and/or the relevant policy terms, conditions and exclusions. This website contains general information, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. For full details of the terms, conditions and limitations of the covers and before making any decision about whether to acquire a product, refer to the specific policy wordings and/or Product Disclosure Statements available from JLT Risk Solutions on request. Full information can be found in the JLT Risk Solutions Financial Services Guide.”