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Risk in Context Podcast: #MeToo movement still impacting workplace culture, claims after five years

The #MeToo movement has grown significantly since its inception five years ago, shining a spotlight on the widespread prevalence of sexual harassment and even violence in workplaces in several countries.

The #MeToo movement has grown significantly since its inception five years ago, shining a spotlight on the widespread prevalence of sexual harassment and even violence in workplaces in several countries. And this increased awareness has led to more frequent employment practices liability (EPL) claims.

In this episode of Risk in Context, Kelly Thoerig, Marsh’s EPL coverage leader, speaks with Michelle Sequeira, diversity, equity, and inclusion consulting leader at Mercer, and Carrie Kurzon, head of EPL product at AIG, about the evolution of the #MeToo movement, the ensuing cultural changes in workplaces, and the impact of the COVID-19 pandemic on the claims landscape. They also share some red flags that underwriters are on the lookout for.

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Key takeaways

Increased awareness led to heightened underwriter scrutiny.

Underwriters are asking more questions and requesting additional information both about claims and about workplace practices, such as actions taken following complaints or continuous employee training.

Zero tolerance culture critical.

Organizations need to set a clear example that clearly states that sexual harassment will not be tolerated, with leaders acting as role models and the message communicated frequently.

Return-to-workplace plans should include refreshed training.

With many employees returning to the physical workplace following a prolonged period of remote work, companies should provide refresher courses on anti-discrimination and anti-harassment policies to remind their people about appropriate workplace behavior.

About our speakers

Kelly Thoerig

Kelly Thoerig

Employment Practices Liability Leader, Marsh

Kelly Thoerig is the US Employment Practices and Wage & Hour Liability Coverage Leader in Marsh’s FINPRO Practice. She works closely with other Marsh colleagues to advise leading employers on their EPL and wage and hour insurance programs, help craft superior policy language, and manage complex claims.

Michelle Sequeira

Michelle Sequeira

Diversity, Equity, and Inclusion Leader, Mercer

Michelle Sequeira is a senior principal and Mercer’s UK and Europe diversity, equity, and inclusion consulting leader. Based in London, she works with a wide range of clients, helping organizations achieve a talent advantage through people.

Carrie Kurzon

Carrie Kurzon

EPL Leader, AIG

Carrie Kurzon is the head of EPL product for AIG Financial Lines, North America, where she is responsible for guiding the strategic direction of the EPL portfolio. She works closely with each business unit to identify trends, mitigate risk, and drive innovation in the EPL space.

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