Coronavirus resilience – preparing and responding to the Novel Coronavirus outbreak

Published on 12 February 2020

For much of the past few weeks, headlines around the world have been dominated by the novel coronavirus, also known as the Wuhan virus or Wuhan pneumonia.

As many firms plan for emergency situations that impact business continuity, most are not prepared for potential prolonged impacts on staff welfare, operations, supply chains, and the broader economy arising from a globally-spreading infectious disease.

Businesses are encouraged to invest the time now to review their resilience and crisis response strategies and plans in order to be well prepared for the potential impacts of the coronavirus.

This fact sheet provides guidance to businesses about the key actions to take when preventing, responding or recovering from an outbreak – including a 4-step action plan. Importantly, it also shares some practical steps you can take to reduce the risks to staff, customers and business disruption.