1. Entrusting insurance companies and authorities given to us
Whether we act as an agent of entrusting insurance companies or as an intermediary in concluding insurance contracts is as follows.
- Non-life: We are authorized to as an agent for the conclusion of insurance contracts as well as to accept declarations made by policyholders/insured, except for some insurance companies.
- Life: We are neither authorized to as an agent for the conclusion of insurance contracts nor to accept declarations made by policyholders/insureds. We act as an intermediary in concluding insurance contracts.
Please visit the link below for a list of entrusting insurance companies and the authority given to us from each of them.
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2. Our operational model for serving clients
In order to meet complex and diverse needs of clients doing business in and out of Japan, Marsh provides broad range of risk and insurance services by leveraging capabilities of the whole group, where Marsh Japan, Inc., an insurance agency and its subsidiary Marsh Broker Japan, Inc., an insurance broker serve as core operational companies in Japan. We will share and utilize the information of clients to the extent necessary for the business cooperation and internal controls (About Marsh). We may use, on a de-identified basis, information relating to insurance programs and solutions we provide to our clients for benchmarking, modeling, and other analytics offerings. For clients, these offerings include benchmarking databases, analytics and modeling tools, surveys, and other compilations of information, which are designed to help clients more effectively assess their risks, make more informed decisions and construct insurance programs and other risk mitigation strategies.
3. For Multinational Clients in Japan
Marsh prides itself on being the leading global insurance broker, with a network in over 130 countries. In Japan, brokers were only permitted to be established in 1996 and regulatory constraints which limit the ability of brokers to deal with and manage client funds including premiums were and continue to be imposed. As a result, and in order for Marsh to continue to deliver seamless insurance programs and risk solutions to our clients and to facilitate efficient service, Marsh in Japan does not transact for multinational clients through its licensed broking subsidiary, Marsh Brokers Inc. Instead since 1955, Marsh in Japan has transacted business for its multinational clients through Marsh Japan Inc., a licensed insurance agency which has agreements authorizing it to act as an agent for all major insurance carriers. As a result, Marsh Japan Inc. is able to offer both depth and width in choice of insurance coverage with its broad range of insurance principals. Multinational clients transacting business in Japan continue to enjoy the high standards of services for their insurance needs based on specifications set by the client’s head office and Marsh global client teams. These high levels of service extend to claim servicing where Marsh Japan Inc. is responsible for forwarding the client’s interests and position to the insurance carriers, although Marsh Japan Inc. is not directly involved in the claim adjustment. If you require further information about Marsh’s business model in Japan, please do not hesitate to ask your Marsh contact to obtain more details from our team in Japan
4. How we propose insurance
In proposing insurance to clients, we comprehensively consider the following criteria while taking into account the client’s preferences, such as the type of insurance for the risks that require insurance coverage and terms and conditions of the coverage.
i. Underwriting capacity and terms and conditions, and their stability, flexibility, and continuity
ii. Service capabilities including administrative procedure, claims handling and provision of information.
iii. Insurance premium rates
iv. Financial strength of insurers
In the case of renewal, we will offer the same policy from the same insurer as the previous year, unless otherwise requested by the client or under other special circumstances.
If we deem it necessary for making a proposal, we will take measures such as obtaining competitive quotes several times from multiple insurers, disclosing insurance premium levels, underwriting capacity, and other terms of the transaction including ones provided by insurers to the client.
Notwithstanding the foregoing, if the client designates an insurer or insurance product, we, in principle, comply with such designation.