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Research and Briefings


Respond and Recover from Corporate Security and Integrity Incidents


Crisis Management for Law Firms

The events of 2020 demonstrated that organizations need to rethink their approach to crisis management. Businesses continue to face dynamic and evolving risks — ranging from cyber attacks, extortion, and compliance issues to personnel, property, and political threats. Companies without holistic risk management capabilities can face high costs, business interruption exposures, and reputational damage. In the event of a crisis, clients often turn to their lawyers for guidance, making it imperative for lawyers to understand the solutions available to help their clients respond and recover from an incident.

Members of Marsh’s Financial and Professional Liability (FINPRO) Practice led a webinar, What’s New in Crisis Management? An Update for Lawyers to showcase how insurance solutions, such as Marsh’s Security Incident Response policy, can help lawyers creatively solve their clients’ security and integrity incidents. Legal professionals who leverage these risk management approaches can improve their clients' resiliency.

Watch to learn:

  • Recent trends in crisis management and risk mitigation.
  • Risk management strategies to protect clients from emerging risk exposures. 
  • Considerations for maintaining privilege when incident response providers work under direction of counsel.
  • How the Security Incident Response policy can provide protection against issues involving political risks, extortion, compliance, reputation, fraud, data breaches, cyber threats, personnel issues, and more.

Webinar speakers included:

Tim Rowan (Moderator): Law Firms Practice Leader; Marsh US  

Gareth Bateman: Security Incident Response Product Lead; Hiscox UK  

Alice Dickson: Crisis Management and Special Risks Advisor; Bowring Marsh UK   

Greg Esslinger: Compliance, Forensics and Intelligence Partner; Control Risks Americas