Claims

When our clients experience a claim, we understand that this can be a potentially distressing experience. The financial exposure of the claim and impact on the business of defending the action, can affect business operation and future premium rates.

Regardless of the size of your loss, our priority is to resolve your claim as effectively as possible, combining efficiency and expertise, whilst providing you with personal and proactive support. Our claims team is on hand to assist our customers throughout the lifecycle of their loss – from notification through negotiation to resolution.

Our claims team comprises complex claims advocates, claims executives, and claims advisors who work together in teams to service clients’ claims needs, claims portfolios and the most demanding major and complex claims in the sector. This client focus and availability of technical expertise enables us to come alongside our clients throughout the life of those claims where support is needed and ensure the optimum claim resolution is achieved.