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2019 Communications, Media and Technology Risk Study

Over the past year, the digital transformation of the global economy has accelerated.

Voice assistants have moved beyond smart speakers and are being licensed for integration into everything from cars and a host of consumer devices. Industrial IoT is taking off with businesses deploying sensors and connected devices for all aspects of real-time business intelligence from supply chains to production facilities.

Communications, media, and technology companies are providing the platforms and connectivity to power this shift. But as the lines between physical and digital blur, new and more acute risks must be quantified and managed. Liabilities in a digital world are less clear, and risks are more complex.

Marsh’s 2019 Communications, Media and Technology Risk Study examines how risk management needs to adjust to this digital transformation. This report is based on more than 175 survey responses from risk professionals and other executives from CMT sectors globally. We thank all of those who participated in this year’s survey.

If you have any comments or questions about the results or our interpretations, please drop me a line at the address below or reach out to your Marsh representative. You can also send us a Tweet to @MarshGlobal using the hashtag #MarshCMTRisk.

Tom Quigley

US Communications, Media and Technology Practice Leader
thomas.quigley@marsh.com